Argyll Scott is helping the client is looking for Head of Service Delivery Operation. This role will responsible for support service sales directly or indirectly via the unit resources as you understand and align with the overall service delivery processes, models, and strategies.
Key Responsibilities
- Ensure service delivery execution
- Responsible for driving and supporting services sales
- Build a productive work environment for individuals and own organization
- Build performance management (process)
- Build competence management and Conduct Resource management
- Look after unit finance within your group
Key Qualifications
- Education: M.SC, MBA or equivalent through experience
- 15 Years old experience in people management and field operations
- Excellent experience in Telecom Field Services
- Deep understanding of Service Delivery process, models, and strategy
- Knowledge of the sales process
- Customer and market insight
Argyll Scott Asia is acting as an Employment Agency in relation to this vacancy.