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Area Retail Operations Manager

Job Title: Area Retail Operations Manager
Contract Type: Permanent
Location: Singapore
Industry: Retail
Salary: S$5000 - S$7000 per month
Reference: JN -092020-452207
Contact Name: Foo Kin Liew
Job Published: September 08, 2020 10:49

Job description

An iconic luxury client is looking for an experienced Area Retail Operations Manager to join its Singapore office.

Reporting to the Retail Director, you will drive operational excellence across its Singapore network to deliver the best in class client experience, through the management of its products, people and brand journey.

Key responsibilities

  • Establish best in class operations capabilities in each boutique
  • Implement global SOPs, address and align best ways of working with local nuances
  • Analyse KPIs to identify hits and misses, and develop action plans to drive stronger excellence
  • Partner and support the Retail Director in rolling out initiatives in achieving store growth, profitability and client experience

Key requirements

  • More than 5 years of people management experience in SG or SEA market
  • Experienced with luxury/premium product lifecycle management and marketing calendar
  • Has prior/current working experience in the luxury boutique

Argyll Scott Singapore Pte Ltd
EA License No. 16S8105
Liew Foo Kin
EA Reg No: R1982421