An iconic luxury client is looking for an experienced Area Retail Operations Manager to join its Singapore office.
Reporting to the Retail Director, you will drive operational excellence across its Singapore network to deliver the best in class client experience, through the management of its products, people and brand journey.
- Establish best in class operations capabilities in each boutique
- Implement global SOPs, address and align best ways of working with local nuances
- Analyse KPIs to identify hits and misses, and develop action plans to drive stronger excellence
- Partner and support the Retail Director in rolling out initiatives in achieving store growth, profitability and client experience
- More than 5 years of people management experience in SG or SEA market
- Experienced with luxury/premium product lifecycle management and marketing calendar
- Has prior/current working experience in the luxury boutique
Argyll Scott Singapore Pte Ltd
EA License No. 16S8105
Liew Foo Kin
EA Reg No: R1982421