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Senior eCommerce Manager

  • Location: Singapore
  • Salary: Negotiable per annum
  • Job Type:Permanent

Posted about 1 month ago

What you will do:

  • Develop and execute an omnichannel ecommerce strategy: Align with business goals to define a strategic roadmap, optimize product mix, pricing, and promotions, and drive profitable growth across all digital channels.
  • Leverage Salesforce to its full potential: Use Salesforce as your command center, analyzing data to identify opportunities, track performance, and make data-driven decisions that optimize conversion rates and revenue.
  • Lead by example: Foster a collaborative environment, motivate and guide the ecommerce team, and build strong relationships with cross-functional partners like marketing, IT, and operations.
  • Master of the metrics: Become the KPI guru, owning and driving key performance indicators like conversion rates, average order value, customer acquisition cost, and return on investment (ROI).
  • Stay ahead of the curve: Proactively research and implement the latest ecommerce trends and technologies, ensuring our business stays ahead of the competition.
  • Become the voice of the customer: Analyze customer data and feedback to understand their needs and preferences, shaping the user experience and driving customer loyalty.

Who you are:

  • A seasoned ecommerce professional with 8+ years of experience in a leadership role.
  • Possess a strong understanding of the Salesforce ecosystem, ideally with experience in B2C commerce clouds.
  • A data-driven strategist with a knack for translating insights into actionable plans.
  • A commercially savvy leader with a proven track record of driving profitable growth.
  • A tech-savvy individual with a deep understanding of the ecommerce landscape.
  • A skilled communicator and collaborator with exceptional interpersonal skills.

Argyll Scott Singapore Pte Ltd
EA License No. 16S8105
Koh Ching Wen (Xu Jingwen)
EA Reg No: R1108631