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Consulting Strategy Manager (IT Transformation) - THB150K

  • Location: Bangkok
  • Salary: Negotiable per month
  • Job Type:Permanent

Posted 8 months ago

About Our Client

Argyll Scott is exclusively partnering with an IT Management Consulting firm offices across APAC who work with a variety of clients across industries to look for a Consulting Strategy Manager to join their team in Bangkok.

Responsibilities:

  • Monitoring KPIs across several technologies and implementing action plans when needed.
  • Serving as an escalation point of contact for all service-related matters to ensure customer satisfaction.
  • Leading efforts to escalate across internal groups to resolve issues impacting customer service.
  • Resolving business problems and escalated issues by working closely within and across teams.
  • Supervising a client services team including planning work, coaching and development.
  • Ensuring team compliance with existing agreements, policies and reporting requirements.
  • Provide logistical support and vendor and inventory management as well as serve as a local customer POC.
  • Closely collaborate with program team to drive program and project progress.
  • Provide strategic solutions to roadblocks and serve as a customer advocate.
  • Manage high volumes of data accurately, ensure vendor orders are complete and accurate.
  • Ensure positive and productive relationship with vendors.

Qualifications

  • Bachelor's Degree in Finance, Business, Economics or any related fields, MBA preferred
  • Professional level experience in a project management role either in an external or internal agency
  • Top-tier management consulting experience highly preferred
  • Successful track record at client service with business transformation space
  • Ability to lead cross-functional teams
  • Excellent relationship building skills
  • Operate effectively in a fast-paced, environment
  • Crisis management, resourceful and solution oriented abilities
  • Excellent project management skills, highly organized and ability to multitask effectively
  • Ability to gain client trust and effectively manage client expectations

Argyll Scott Asia is acting as an Employment Agency in relation to this vacancy.