A leading organization based in Bangkok is looking for a candidate who has strong experience in managing IT Operation/ IT Service/ IT Process to be a part of their IT Infrastructure team.
· Manage Infrastructure incident, change, service request, SLA Management and work closely with the vendor regarding ITSM related issues
· Ensure that quality of IT services reach the standard
· Provide recommendation to improve internal process based on ITIL best practices
· Responsible for IT performance management
· Responsible for overall ITSM function from the vendor and collaborate with the internal IT team for service improvement
· Graduated from IT or related fields
· Strong background in IT Infrastructure, and IT Operation
· At least 5 years' experience in IT Process Management, ITIL best practice is a plus
· Experience in using/ supporting container technology
· Familiar with DevOps environment
· Good English communication skills
· Experience in cloud technology is a plus
If you interest in the opportunity, please click apply.
Argyll Scott Asia is acting as an Employment Agency in relation to this vacancy.