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Head of Digital Transformation

  • Location: Bangkok, Bangkok
  • Salary: attractive per annum
  • Job Type:Permanent

Posted about 1 month ago

Argyll Scott is helping the client looking for Head of Digital Transformation. This role will responsible for a leader who has exemplary communication skills, a proven track record of building strong functional partnership, executing digital programs, experience motivating people & will exhibit strong strategic & technical leadership skills that will help elevate brand.

Key Responsiblities;

  • Help company driving future growth by understanding market, consumer and brand needs and playing the leadership role in strategizing, developing and utilizing new digital innovations that yield better customer experience, deepen relationship or generate incremental sales
  • Earn Brand wide commitment by getting everyone on board with the digital solution that has been proven and consumer tested with positive ROI
  • Budget management of CapEx & OpEx to optimize ROI. Prioritize plans and resources for short and long term digital transformation.
  • Served as Thailand link with regional and global experts
  • Review, refine, and enhanced distribution channels that customer engage with the company
  • Understand the relationship between these distribution channels and how it affects consumers' behavior in engaging with the company
  • Drive internally across different functional key leaders to achieve success of digital business growth by expanding distribution channels and their performance
  • Transform Brand Center to a digital organization (productivities, culture, data-driven)
  • Champion and deliver back office process/services that leverage technology and data. This involves business innovation that may or may not involve with new technology deployment but better utilization of the existing tools or lean process
  • Managing all IT aspect of the back-office platforms
  • Manage information technology risk management framework and its associated controls to guarantee the security of the company information and network
  • IT vendor management to ensure program deliverable, support and SLA. Lead and manage IT / Technical specialist to support and solve IT incidents in brand center
  • Lead the strategic and operational Technology planning to achieve brand goals by foresting customer innovation or improving bottom line efficiencies
  • Oversee the development and maintenance of digital Thailand Brand standards / policies, procedures, methodologies and governance to ensure the brand and consumer are secured. Collaborate with partners to achieve 1 system outcome (customer blind)
  • Maintaining the proper balance between business operations and technology. "Right sizing" architecture

Key Qualifications;

  • Degree in Computer Science, Computer Engineering, or Information Technology (Masters in MIS, MBA, Digital Business useful)
  • 10+ years working experience
  • At least 5 years experience in Information Technology, Project Management, and/or Business Process Management
  • At least 5 years of client and vendor management experience
  • At least 6 years of people management and people development skills
  • Industry experience in Retail, or Ecommerce preferred
  • Past experiences working in digital or technology companies advantageous
  • Demonstrated ability to lead and recommend IT Strategies and/or Business Process Management improvement processes
  • Significant expertise with vendor contract negotiations, compliance and relationship building
  • Motivates and influences cross functional individuals and teams
  • Allocates resources effectively and removes obstacles
  • Ability to work across diverse organizations and lead complex internal and external project teams
  • Good commands both Thai and English

Argyll Scott Asia is acting as an Employment Agency in relation to this vacancy.