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Customer And Sales Support Manager

  • Location: Thailand
  • Salary: Plus other benefits per month
  • Job Type:Permanent

Posted about 1 month ago

Customer And Sales Support Manager

Sales coordinator - Strong in sales support Management - Automotive - Management Dealer and distributor-Large Organization- MNC Automotive - Based in Bangkok -Up to 130K plus other benefits (Variable bonus up to 5 months)

The Client

A Global MNC of Automotive

The Role

  • Ensure accuracy and completion of customer order processing for the Replacement Sales channel.
  • Oversee team members to handle customer inquiries and provide feedback information promptly and efficiently.
  • Coach and guide the team members to be well-performed and provide reliable, efficient support to customers.
  • Lead the team to provide excellent customer service, and customer satisfaction, communicate with team members and other members of a company to create and implement policies and procedures in dealing with customers to deliver the desired service levels.
  • Review special transportation, packing material, and product label costs while maintaining good customer satisfaction and on-time delivery performance.
  • Manage import administration and identify opportunities to optimize the administrative support experience.
  • Set the customer satisfaction targets, plan, organize, direct, manage, and evaluate services activity and control budget of an organization to meet the budget plan

The Person

  • Bachelor's degree in Sales and Marketing, Business Management, or a related field.
  • At least 5 years' experience in a customer and sales coordinate management
  • Exceptional interpersonal, customer service, problem-solving, verbal & written, and active listening, and conflict-resolution skills.
  • Robust analysis, report, and presentation skills and familiarity with Microsoft Office and necessary technology or system
  • Good command of English and computer literate

If you are interested, please click apply

Argyll Scott Asia is acting as an Employment Agency in relation to this vacancy.