Company Overview:
Our client is one of a leading consumer finance companies in Thailand, providing a wide range of financial products and services to consumers. They are seeking a highly experienced and dynamic Chief Operations Officer (COO) to lead our operations team and drive growth and efficiency within the organization.
Job Overview:
The COO will be responsible for overseeing all aspects of our company's operations, including strategic planning, project management, customer service, and risk management. The ideal candidate will have a strong background in the financial consumer industry and a proven track record of success in managing operations in a dynamic and fast-paced environment.
Responsibilities:
- Develop and implement operational strategies to improve efficiency and productivity across the company
- Lead and manage a team of operations professionals, including project managers, customer service representatives, and risk management specialists
- Drive process improvements to enhance customer experience and reduce operational costs
- Develop and maintain strong relationships with key stakeholders, including regulators, vendors, and partners
- Work closely with the executive team to develop and implement long-term strategic plans
- Ensure compliance with all relevant laws, regulations, and internal policies and procedures
- Monitor and report on key operational metrics, including service levels, customer satisfaction, and risk management performance
- Identify and mitigate operational risks and develop contingency plans to minimize business disruption
Requirements:
- Master's degree in business administration, finance, economies, or a related field; MBA preferred
- Minimum 10 years of experience in the financial consumer industry, with at least 5 years in a senior operations management role
- Strong leadership skills and proven ability to manage and motivate a high-performing team
- Exceptional strategic planning and project management skills
- Demonstrated ability to drive process improvements and optimize operational efficiency
- Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders at all levels
- Strong analytical and problem-solving skills
- Fluent in Thai and English - Only THAI Nationality
If you are an experienced operations professional with a passion for driving growth and innovation in the financial consumer industry, we encourage you to apply for this exciting opportunity. We offer a competitive salary package, comprehensive benefits, and the opportunity to make a significant impact on our organization and the broader industry.
Argyll Scott Asia is acting as an Employment Agency in relation to this vacancy.
