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1.2-1.7M HKD / Application Support Specialist / Financial

  • Location: Hong Kong
  • Salary: HK$1200000 - HK$1700000 per annum per annum
  • Job Type:Permanent

Posted 3 days ago

  • Sector: Technology
  • Contact: Apisara Haingsa
  • Expiry Date: 25 February 2023
  • Job Ref: JN -122022-476011

1.2-1.7M HKD / Application Support Specialist / Global Financial Services

Fantastic opportunity to work in a global financial services firm. Grab this opportunity and apply for the Application Support Specialist position.


  • Examine and troubleshoot production issues for our global clients. Examine the root cause and provide a solution as soon as possible, working directly with customers and internal stakeholders across functions.
  • Work with the Engineering and Product teams to design and implement the future system and product changes to avoid production incidents and outages.
  • In our electronic trading and regulatory businesses, collaborate with Account Management to provide proactive engagements with our client base.
  • Ensure a seamless life-cycle experience for clients as they transition from project implementation to production support.


  • A bachelor's degree in computer science, computer engineering, or a related field, plus recent experience working in the financial markets.
  • 5+ years of experience working in a technical support role in the financial services industry, with solid knowledge of incident management and change management processes.
  • Knowledge of the Unix and Linux operating systems and commands
  • Experiment with scripting languages such as Python
  • Hands-on experience troubleshooting networks/connectivity/messaging, with knowledge of at least one of the following: API, FIX, MQ, TCPIP
  • IT Service Management or client relationship management experience
  • Broker/Dealer, Exchange, Hedge Fund, or Regulatory Reporting requirements
  • Exposure to public cloud technology, such as AWS and Azure will be an advantage

1.2-1.7M HKD / Application Support Specialist / Global Financial Services

Are you fascinated by this description? Would you like to learn more? The following steps are to send an updated CV to

Argyll Scott Asia is acting as an Employment Agency in relation to this vacancy.